LKS Loyalty Club

How do I join LKS Loyalty Club?

You can join for free by clicking the 'login' section at the top of the website.

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How do I check how many points I have earned and can redeem?

Sign into your account to see how many points you have earned, how much you can redeem, points history, etc.

(Points earned may take up to 48 hours to appear in your account.)

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How soon can I redeem my points?

As soon as you have enough points earned from your previous orders, you can redeem them on your next order.

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Can I redeem my points for pre-orders and advance orders?

Yes! You can redeem your points as you wish as long as you have enough to earn discounts.

Please note that you cannot earn points for e-gift cards purchased.

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What items can I redeem my points for?​

Your discount will apply to all items purchased online. It cannot be used for delivery/postage fees.

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Can I use more than one discount coupon for the same order?

Only one discount code may be used for each order.

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Is there a minimum spend to earn points?

No :)​

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How do I redeem my points?

Check the rewards icon on the bottom left of the screen - you will see a unique code that you can use for your next order at checkout.

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Can I transfer my points to my friend's or family member's account?

Please ​email us if you would like to do this and we will try our best to help if possible.

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Can I choose how many points to redeem?

Yes, depending on how many points you have earned, you can redeem as many points as you like.

The points used will be removed from your previous total and any new points earned will be added to your updated total.

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Do points expire?

Your points will not expire whilst you have an account with us, but if your account has been inactive for more than 24 months since your last transaction, your account will be cancelled and all remaining points removed.

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What happens when I cancel an order?

The points earned on this order will be removed.

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I used a discount code by accident, can I reverse this action?

If you have redeemed your points by accident, please email us within 24 hours of making the order so that we can re-allocate these points.

If we receive your email 24 hours after making the order, then sadly we will not be able to re-allocate the redeemed points.