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Please see our FAQs if you have a query about your order or shipping.

 

If you have a query that is not answered below, please email us at info@londonkpopstreet.co.uk

CUSTOMER FAQs

​CHRISTMAS UK DELIVERIES 2025

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​Please note that during the busy period of Nov-Dec, processing for orders may take up to 5 working days. Delivery by Royal Mail may also be delayed during this busy time, so please plan your purchases accordingly.

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a) The last date to place advance orders is Mon 1st Dec. Advance orders placed after this date are not guaranteed to reach the recipient in time for Christmas.

b) The last date to place in-stock orders is Mon 15th Dec (tracked48) and Tues 16th Dec (tracked24). Orders placed after this date are not guaranteed to reach the recipient in time for Christmas.

c) Pre-orders with release dates after Mon 8th Dec are unlikely to reach the recipient in time for Christmas.

 

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Our album purchases are from official suppliers, the sales of which are reflected on                      (previously Gaon).

 

For albums purchased through us from Weverse shop, JYP shop, Makestar etc, the sales are directly reflected on Circle and Hanteo charts. (We are not currently part of the Hanteo Chart Family.)

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