Please read our FAQs if you have a query about your order or shipping times.
If you have a query that is not answered below, please email us at info@londonkpopstreet.co.uk
CUSTOMER FAQs
​BLACK FRIDAY / DECEMBER DELIVERIES (UK)
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​During the busy period of Nov-Dec, it may take longer than usual for your orders to be processed (typically 2-4 business* days). Delivery by Royal Mail will also take longer than usual during this busy time, so please plan your purchases accordingly, especially if they are Christmas gifts:
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a) The last date to place advance orders is Mon 1st Dec. Advance orders placed after this date are not guaranteed to reach the recipient in time for Christmas.
b) The last date to place in-stock orders is Mon 15th Dec (tracked48) and Tues 16th Dec (tracked24). Orders placed after this date are not guaranteed to reach the recipient in time for Christmas.
c) Pre-orders with release dates after Mon 8th Dec are unlikely to reach the recipient in time for Christmas.
*Business days are Mon-Fri​​​​​​​​​​​​​​​​​